Shipping policy
Shipping Policy
Thank you for shopping with Asoula. We’re committed to delivering your order as quickly and safely as possible. Please review our shipping policy below for details on processing times, delivery estimates, and shipping rates.
📦 Processing Time
- All orders are processed within 1–3 business days.
- Orders are not shipped or delivered on weekends or public holidays.
- If we are experiencing a high volume of orders, shipments may be delayed by a few days. We’ll notify you via email if there are significant delays.
🚚 Shipping Rates & Delivery Estimates
United Kingdom (Domestic Shipping)
Standard Shipping (2–4 business days): £3.99
Free Shipping on orders over £50
Europe
- Tracked Shipping (5–10 business days): £8.99
- Customs and import duties may apply and are the responsibility of the customer.
Rest of the World
- International Tracked Shipping (7–14 business days): £12.99
- Delivery times may vary depending on your location and local customs processing.
Please note: Delivery estimates are provided by our couriers and are not guaranteed.
- 📍 Order Tracking
- Once your order has shipped, you will receive an email confirmation with a tracking number. You can use this to monitor your parcel's progress in real time.
- 🚫 Undeliverable or Returned Packages
- If your order is returned due to an incorrect shipping address or failure to collect, we will contact you to arrange re-delivery. Additional shipping fees may apply.
- ❓Need Help?
- If you have any questions about your order or shipping, feel free to contact us at:
📧accounts@azaptrecruitment.com
We’ll be happy to assist you!